Informativa sulle spedizioni
These shipping times are estimates, not guarantees. The estimates don’t include the time it takes to create the products.
Shipping costs differ based on the type and quantity of products in an order. See the final shipping costs during checkout or read more about shipping calculations.
General
All domestic orders (national orders) are Standard Shipping processed within 3 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
All international orders are Standard Shipping processed within 5 to 20 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Logistics provided by Printful:
Printful will ship out all orders with their fixed-rate Standard shipping.
The shipping categories contain products that have similar dimensions, weight, and packaging. In some cases, like for Bags, Mugs, and Posters, subcategories provide more exact rates.
The fixed Standard shipping rates are calculated based on the average shipping cost for each product category. The table gives shipping rates and estimated times for the selling region.
The estimated delivery times on Printful product pages based on the selling region and during order checkout.
USA & Canada
Flat Rate (Standard) (3-4 business days after fulfillment)
Express (1-3 business days after fulfillment)
Free Shipping Rate (5-20 business days after fulfillment)
Europe
Flat Rate (Standard) (5-20 business days after fulfillment)
Express (1-3 business days after fulfillment)
Express shipments to Europe require a contact phone number.
Free Shipping Rate (5-20 business days after fulfillment)
Logistics provided by JetPrint
USA , Canada, Australia, Brazil, Europe, United Kingdom & Others
Flat Rate (Standard) (12 - 25 business days after fulfillment)
Express (3 – 7) business days after fulfillment
United Arab Emirates . Israel, India, Guadalupe, Saudi Arabia
Flat Rate (Standard) (3 – 7 business days after fulfillment)
Express (3 – 7) business days after fulfillment
Estimated Shipping Rates
These shipping times are estimates, not guarantees. The estimates don’t include the time it takes to create the products.
Shipping costs differ based on the type and quantity of products in an order. See the final shipping costs during checkout or read more about shipping calculations.
Shipping charges for your order will be calculated and displayed at checkout. It is based on the Product and the Shipping zone.
The list below are just estimations. The final shipping rates will appear on the checkout page of the order.
| Shipping zones | Rates (€) |
| Australia & New Zealand Zone | 7.29 - 30.00 |
| BA Zone | 4.55 - 15.00 |
| CA Zone | 7.09 - 20.00 |
| EFTA Zone | 7.09 - 25.00 |
| Europe Zone | 4.65 - 15.50 |
| GB Zone | 2.53 - 15.50 |
| JP Zone | 4.45 - 30.00 |
| US Zone | 4.30 - 15.30 |
| Worldwide Zone | 7.09 - 30.00 |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. LashSunAndPAssion is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
You can also sign up for email tracking notifications to receive updates as soon as we have news about your shipment. So to stay informed about shipment progress, you need to add your email to the tracking page.
If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at customerservice.lsandp@gmail.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
General
In the event that your order arrives damaged in any way, please email us as soon as possible at customerservice.lsandp@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at customerservice.lsandp@gmail.com
Printfull provided products
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on the provider part are covered at the provider expense.
The return address is set by default to the Printful facility. When the provider receive a returned shipment, an automated email notification is sent to the store. Unclaimed returns get donated to charity after 30 days. If Printful's facility isn't used as the return address, you would become liable for any returned shipments you receive.
Wrong Address - If the customer provide an address that is considered insufficient by the courier, the shipment will be returned to the provider facility. The customer will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).
Unclaimed - Shipments that go unclaimed are returned to our facility and the client will be liable for the cost of a reshipment
Printful does not accept returns of sealed goods, such as but not limited to face masks, which are not suitable for return due to health or hygiene reasons. You hereby agree that any returned orders with face masks won’t be available for reshipping and will be disposed of.
Returned by Customer - The end customers will contact the store before returning any products. Except for Customers residing in Brazil, we do not refund orders for buyer’s remorse.
Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:he supply of goods that are made to the consumer's specifications or are clearly personalized: 1. the supply of goods that are made to the consumer's specifications or are clearly personalized; 2. sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons,
Therefore Printful reserves rights to refuse returns at its sole discretion.
This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.
In the event that your order arrives damaged in any way, please email us as soon as possible at customerservice.lsandp@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Review Printful Return Policies for more information
https://help.printful.com/hc/en-us/categories/360002555720-Terms-Policies-Returns
If you have any further questions, please don't hesitate to contact us at customerservice.lsandp@gmail.com
JetPrint Provided products
First, the provider agree to refund only in followed situations:
- The product is severely damaged when received or has quality problem within 1 year, you can request for refund or replacement.
- The print / engraving is not the same as you / your customers ordered.
- Parcels missing during the delivery.
If any of these 3 situations happens, you can contact customerservice.lsandp@gmail.com
In the event that your order arrives damaged in any way, please email us as soon as possible at customerservice.lsandp@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Review JetPrint Return Policies for more information
https:// jetprintapp.com/faq/
If you have any further questions, please don't hesitate to contact us at customerservice.lsandp@gmail.com
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To check the status of my order
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
You can also sign up for email tracking notifications to receive updates as soon as we have news about your shipment. So to stay informed about shipment progress, you need to add your email to the tracking page.
If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at customerservice.lsandp@gmail.com with your name and order number, and we will look into it for you.
Last updated: [13/02/2024]